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Shipping & Returns

 

Shipping

All orders placed before 3:00pm are dispatched the same day Monday – Friday only, subject to Stock Availability.

 

Delivery                                                                                              

Processing                Charges  

Standard Delivery  

1-4 working days FREE

Royal Mail 1st Class Tracked Delivery

(See where your order is, every step of the way)

1-3 working days £3.50

Next Day Delivery 

*(Order before 3pm to guarantee service. Excludes bank holidays & weekends.)

1-2 working days £6.50

Royal Mail Special Delivery: Next day delivery before 1pm

*(Order before 3pm to guarantee service. Excludes bank holidays & weekends.)

*Next working day

delivered before 1pm 

 £8.00

DHL Next Day Delivery: Next day delivery before 10am

*(Order before 1pm to guarantee service. Excludes bank holidays.)

*Next working day

delivered before 10am

 £27.50

Express Saturday Delivery

*(Order Friday before 2pm to guarantee service. Excludes bank holidays.)

 *Saturday Delivery  £15.00

 

 

Europe

Delivery                                                                 Processing  Charges 

DHL European Standard Delivery 

3-15 working days  £4.00

European Recorded

*(Order before 2pm for same day shipping)

3-10 working days £7.00

DHL European Express Delivery 

*(Order before 2pm to gauruntee next day service. Excludes bank holidays.)

1-2 working days £18.50

 

Rest Of The World

Delivery                                                                            Processing             Charges    
DHL Worldwide Standard Delivery  3-15 working days £4.00

Worldwide Recorded

*(Order before 2pm for same day shipping)

3-12 working days £7.50

DHL Worldwide Express Delivery

*(Order before 2pm to gauruntee next day service. Excludes bank holidays.)

1-2 working days £20.50

 

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some electrical products cannot be shipped to international destinations.


Returns Policy

You may return items within 21 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If you need to return an item, please complete the returns form on the back of your invoice and enclose with your returns parcel. For more information regarding returns please visit our FAQ page.