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Rewards

How do I spend points?

You can spend your points by logging into your customer account and then clicking on the launcher. Under the 'Rewards' section, you can click 'Redeem' next to the reward that you want to claim! 

 

How much does it cost to join?

It's completely FREE! We even give 200 complimentary points when you sign up.

 

Is there a limit to how many order points I can get?

There is no limit! Collect as many points as you please. 

 

How do I know if I am a member of the Tula Collector’s Club?

Click on the blue box at the bottom right, if you can't log in then go forth and create an account

 

How do I know how many points I’ve earned so far?

Login to your account to check your balance!

 

Do rewards points expire?

Nope! They’ll stay on your account forever!

 

Can I share my points with my friends and family?

Points can not be shared or transferred to other accounts, but if you refer your friends they’ll get a discount and you'll receive 500 points!

 

I didn't mean to redeem my points, can I get them back?

Unfortunately we cannot undo the usage of points.

 

I have two MyAccessory accounts but I only want one. Can I merge them?

No problem! Email us at enquiries@myaccessory.co.uk with both email addresses of the two accounts and let us know which account you prefer to be your main account and we’ll merge the two.